Rayan Yousif

Review of BMW London

STAY AWAY ... SAVE YOUR MONEY AND TIME

STAY AWAY ... SAVE YOUR MONEY AND TIME

My brother purchased a used certified 2011 X5 from this location about 2 months ago and all he has been experiencing is nightmares. A week after he purchased the car, the driver window stopped functioning so he had to drive in to get it fixed. Right after that the window trimming kept falling off, so he took it back to them to get it fixed. Now that its been almost 2 months, the car started overheating .. I took it to back to them to find out that the water bump has to be replaced and there is a leakage of oil. They are asking for $1500 for this to be fixed and that it is not covered under a warranty.
Not sure what quality assurance procedures these guys follow

Very bad customer service and rude. Don't recommend this dealership at all