Mi H.

Review of Beverton Honda

I went for an oil change for my Civic 4 weeks ago....

I went for an oil change for my Civic 4 weeks ago. Oil change done, tire rotation not ("its not necessary"). Although the Honda manual says to rotate tires every so often Beaverton Honda does not think this is necessary. Ok, so what I say. Interesting to see that I was charged for lubing the door hinges....
At the end, I am being told there is an oil leak in the air separator and this cannot be fixed the same day. So I make an appointment for a week after and ask whether this is covered by warranty (bought the car 4 years ago). The scheduler confirms, yes this will be under warranty. So a week after I go there to have it fixed and want to confirm what I was told. Matt, who appears friendly, says no, it would cost 800 dollars. And as it is the weekend he cannot talk to Honda to find out more. So I tell him find out and call me, I will then schedule the repair. After some time I get a call from Matt (he had the wrong phone number) saying that the repair would not be covered under warranty. Fortunately for me though Honda agreed to pay for the repair.
I just returned from there and am glad it is done. Hopefully there will not be any more issues with this. Kudos to Matt.