Booked a room with 2 queen rooms months ago, arriv...

Booked a room with 2 queen rooms months ago, arrived early morning and checked in. They said they would send a text when room was ready. 6:30pm I still had not received a text so went to counter and they started to give me room keys to a king room. The entire day they never told me there was no 2 bed rooms available. At this point they didn t apologize or care, they just said they never guarantee 2 queen beds. I easily found another hotel that did guarantee a room with 2 beds and left.