After having some issues with getting a technician...

After having some issues with getting a technician to come out, Mike V came to our home to diagnose our water heater problem as we had no hot water and many problems with our water heater. He was extremely knowledgeable, efficient and polite. He needed to return the next day to finish the job. Mike scheduled the appointment for me and was timely showing up the next day. I would definitely recommend him as a technician.