Joy Smith Review of Niles Sales and Service, Inc.
Best Service Team!!! is what I originally wrote.....
Best Service Team!!! is what I originally wrote...
UPDATE! ten days after my family van (that we purchased from Niles) was "repaired" the car broke down in a way that put my entire family in danger!!!
We brought it in origionally because of a strange sound and shake on acceleration. We paid $1800 for the service. they replaced a hub, brakes and engine drive belt. they also preformed a "multipoint" inspection...
Now, just ten days later we are told by Niles our transmission has failed completely. The service manager says and I quote" your transmission failure had NOTHING to do with the sound and shake you brought the car in for. It is just a Coincidence that this happened now!"
The cost to repair the transmission is $6000...
I hope this serves as a warning to others about how this establishment stands behind the work they do!
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