Rachel Kelly McKee

Review of Corpus Christi Medical Center-...

I must tell you a story about one of your ER nurse...

I must tell you a story about one of your ER nurses. His name is Dustin and he was working December 26th. We had been in the ER for about 6 hours before he came in. My brother had been throwing up blood constantly, several times a minute, but nothing had been done to address that. We'd seen doctor after doctor just watching him vomit blood. Dustin came in and I don't know what he saw on the screen but after a quick examination he said he needed to call a doctor right away. Within 10 minutes he had my brother in a trauma room with two new doctors. The first thing Dustin did was insert a nose tube and drain over 700 ccs of blood from his stomach. The relief to my brother was immediate and so dramatic. The total amount drained was 1300ccs in a few hours. As far as I'm concerned Dustin saved his life that night. The only caveat I have is that when he first came in his behavior came across to me as arrogant. He made a couple of comments that I thought were rude (I asked if what he was throwing up was blood and he said "What else would it be?" and the first time he really looked at by brother he said "You're a really sick guy!") He also didn't make eye contact. I almost went to report him to the nurse leader but then the turn of events were so dramatic I was too grateful to think of reporting him. He stayed with us then until 7 am when his shift was over and was so attentive, respectful, and very caring. So, you have a remarkable nurse that may need to work on his bedside manner a little. It gave me a bad first impression that was completely reversed in a matter of hours. My brother's name is Stephen Kelly and his D.O.B. is 5/31/63. We have him home now in hospice and very peaceful and comfortable. Thank you from the bottom of my heart, Dustin!!!