If I could stop working with this horrid company I...

If I could stop working with this horrid company I would. The customer service department is always rude and condescending.

I switched insurance companies and they will not respond/pay the insurance company. This company is claiming it s my previous insurance companies job when in fact that is not the case. I pay through escrow, I am months ahead on my mortgage payments there should be more then enough to pay the freaking insurance company but every time I call I am on hold for over and hour and I finally get ahold of someone and their systems are always down.

I am beyond sick and fed up of this and just want the freaking problem resolved without the snippy attitude from the customer service department.

Sell my freaking loan to another company, I don t want to deal with this one anymore.

I will be going to the bbb.