Not the happiest customer. I had an incident where...

Not the happiest customer. I had an incident where hot water was spilled on me due to the fact that the waitress left the tray in the corner of the table. I got burned and i was in so much pain but the hotel was more interested in charging me for a cup of tea rather then looking after to see if i was ok or not.

For a hotel of this caliber very poor service. Other then that the rooms and the atmosphere great.