Dear Airbnb HQ,

Dear Airbnb HQ,

My first attempt to use your platform fell way below my expectations. I'm a young profession who wished to travel with some friends for a couple of days, but because your service allows people to discriminate against 20-somethings, I was unable to find a host willing to take "groups." Though they're listings say they can sleep up to six people, the refused to house my friends and I because we don't have children.

Not all young people are wild hooligans who will destroy property, and I find the stereotype insulting. Furthermore, that's what security deposits are for. Hosts even blocked out the days I wanted, so I could not book their listing. Others outright to me they would not accept my group.

Secondly, your website is wildly misleading. I shouldn't set my price range at $300 a night and when I click on a listing, the price shoot up to $900. I know there are fees, but that's ridiculous. It seems as those your hosts are just trying to lure people in by dangling a good price and make the rest of their profit in cleaning fees, rendering your modifications pretty much useless.

Also, the fact that hosts have the free reign to cancel at any time is problematic. I could go on with the issues I have with your company, but it's not worth it.

So, for these reasons I did not use your service, and I never will. I'll wait for your rival site to launch, and I'll use their service instead since they respect their customers.