Crystal Mcintyre

Review of Airbnb

If I could give "0" stars I would. My friends and ...

If I could give "0" stars I would. My friends and i had booked a vacation getaway for the first weekend in June, but had to cancel in March due to travel restrictions placed upon us due to the covid-19 crisis. Our host agreed to refund the full amount we had already paid. Airbnb refused to refund all but $65 of it saying our trip was just a couple days outside of their extenuating circumstances policy. I tried explaining that our party was comprised of military personnel and we have special travel restrictions. Airbnb still would not budge. Their response was basically, "Too bad". I would not recommend airbnb to my worst enemy.