terrible service and takes ages ...still not recei...

terrible service and takes ages ...still not received my phone.... was told 3-5 working days it has been 17 days and still no sign of phone. They told me it is because of the rigorous checks , that is rubbish it is because they did not have the phone to ship . I needed this phone for a work trip and ordered weeks in advance and still not here. Save yourself the bother and go somewhere else !!!