eric f

Review of Dr. Jebrini/Access Dental

I wish I could give zero stars for this utter frau...

I wish I could give zero stars for this utter fraud of a dentist. My daughter was a new patient after moving to Yuba City and after he initial check up she was told that she needed root planing and scaling - procedures that are typically done in quadrants over multiple appointments (although at times it can be done in one extended appointment). We were informed that due to the cost and type of procedure they needed to get approval from our insurance company to make certain it was covered. Our insurance company approved the procedure and my daughter went for the appointment. The dentist did not even do a basic cleaning and certainly did not do the deep root planing and scaling that he charged for. My daughter was at the office for less than 20 minutes with less than 15 of those minutes being in the dental chair. Charging an insurance company (or patient) for services not performed is fraud and is a felony. This is not a judgment thing where a parent simply believes that a medical / dental provider didn't do a very good job, this is a case where the procedure wasn't even done. I have called the office no less than 20 times (and left voicemails) to resolve this and my insurance company (Health Partners) has called many times over the past 2 weeks and sent letters with no response. They do not answer the phone and they do not reply to letters or messages. Avoid this dentist like the plague!