I took my Odyssey in for new brakes and an oil cha...

I took my Odyssey in for new brakes and an oil change. Service was done on time and at the agreed on price - it's a Honda dealer that prices their services less than any third party estimate that I had (including a mom/pop type operation that would come to my house and use cheaper non-Honda parts). Also, my service rep - Steve Farr - demonstrated the most important trait in a rep - he listened to my complaint (shaking in the steering wheel when braking) and didn't agree to just doing a brake job until they checked the issue first. Great all-around and they cleaned my car as a nice bonus.