Terrible Customer Service. Please do not take moto...

Terrible Customer Service. Please do not take motor insurance from them. Someone made motor claim against me. Even though I refute, TM just sent me a letter one day and say after their investigations they conclude I am in the wrong and already paid the other party, therefore asking me to pay the excess amount. Up till today, no one from TM bother to call me to explain their investigation or send me any report to show why I'm in the wrong. It's as If the other party is their customer. So i refused to pay until someone from their company contact me but who knows they choose to use lawyer letter to threaten me instead and now wanna file claim in court against me, u will think I owe them few thousands! Actually only SGD1000+. Totally ZERO Communication with TM people. Motorists, for your own sake please don't use TM vehicle insurance. They do many tie-up with motor dealers so dealers will push them to u, that's how I got mixed up with them. I have had much better experience with NTUC income.