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BY FAR THIS IS THE BEST CAR SERVICE I HAVE RECEIVE...

BY FAR THIS IS THE BEST CAR SERVICE I HAVE RECEIVED LET ME EXPLAIN....

MY CAR IS A TOYOTA AVALON AND I SUPPOSE THEY COME WITH A MANUFACTURE CAR ALARM (WELL MINE AT LEAST). FOR SOME APPARENT REASON THERE WAS THIS LOUD BEEP NOISE THAT WAS COMING FROM MY CAR AND I HAVE NOT USED MY ALARM IN A COUPLE MONTHS. THIS SECURITY SYSTEM HAS PREVENTED MY CAR FROM FUNCTIONING PROPERLY. SO I TOOK IT TO THE BRANCH IN RENTON AND THEY GAVE ME THE WORST BY FAR CUSTOMER SERVICE. HOW? WHY? I HAD EXPLAINED TO THE CLERK THAT I WAS AFRAID TO TURN OFF MY CAR BECAUSE I WAS AFRAID THAT IT WOULD NOT START BACK UP. SHE WAS NOT A MECHANIC, ONLY A WOMAN WHO WORKED IN CUSTOMER SERVICE. SHE ASSURED ME THAT THE CAR WILL START AGAIN, SHE WANTED ME TO TRUST HER. SO I DID, ASSUMING THAT I WAS AT THE DEALERSHIP I FELT COMFORTABLE TO DO SO. AFTER DOING SO I NEEDED TO PURCHASED BATTERY CLAMPS FROM THE NEAREST HARDWARE STORE (TO SAVE MONEY) BUT WHEN WE TRIED TO START THE CAR IT WOULD NOT START UP. 4 DIFFERENT CLERKS TRIED TO HELP BUT NOTHING WORKED. I FINALLY ASKED IS THERE A MECHANIC AVAILABLE AND SHE SAID WE HAVE THEM BUT THERE LEAVING IN 5 MINUTES. IN MY OPINION THEYRE STILL ON THE CLOCK AND I DESERVED TO RECEIVE SERVICE. SHE DENIED MY REQUEST AND OFFERED TO PUSH MY CAR OUTSIDE SINCE THEY WERE GOING TO CLOSE IN ABOUT 40 MINUTES. YOU CAN ONLY IMAGINE MY FRUSTRATION AT THIS TIME. FAST FORWARD TWO DAYS AFTER (AFTER HAVING NO TRANSPORTATION TO SCHOOL AND WORK) I WAS ABLE TO MAKE AN APPOINTMENT WITH THESE GUYS IN SEATTLE AND I FELT SO WELCOMED WHEN I GOT THERE. THE ASSISTANT MANAGER NAME WAS JOHN PARKER AND HE SAID HE WAS GOING TO CALL ONE OF HIS MECHANICS OVER THAT WAS MORE FAMILIAR WITH ALARMS. (PLEASE REMEMBER THAT THIS LOUD BEEPING NOISE IS STILL GOING OFF WHILE IM DRIVING AND PARKED) WHEN BRIAN ARRIVES I EXPLAINED TO HIM WHAT THEY PROBLEM WAS AND WHAT IT WAS DOING. HE MUST HAVE BEEN WORKING ON THE CAR FOR ABOUT A HOUR MAYBE TRYING HIS BEST TO FIX THE PROBLEM BY DISCONNECTING THE ALARM. MANY ATTEMPTS ON DIFFERENT SIDES OF THE CAR WAS A FAIL. BUT!!!! HE FINALLY FOUND THE PROBLEM AND JUST DETACHED THE PLUG. I GAVE HIM A HUGE HUG BECAUSE AT THE TIME I FELT SO HAPPY BECAUSE I WENT TO TWO DIFFERENT MECHANICS AND THEY COULDNT FIX THE PROBLEM PLUS THE RENTON TOYOTA BRANCH WHO WAS NO HELP AT ALL. I MUST SAY IF YOUR INTERESTED IN PURCHASING A TOYOTA PLEASE INVEST IN THE BRANCH ON 8TH AVE SEATTLE WA. EVEN IF YOU NEVER CONSIDERED A TOYOTA YOU SHOULD JUST THINK ABOUT IT BECAUSE YOU WILL RECEIVE GREAT SERVICE.

THIS IS A REAL POST FROM A REAL TOYOTA OWNER. I AM TRULY BLESSED AND FROM THE BOTTOM OF MY HEART I THANK YOU BRIAN TRUMAN AND JOHN PARKER. WHEN IM FINISH WITH SCHOOL AND ABLE TO AFFORD A BRAND NEW CAR, TRUST ME, I WILL BE BACK!!!!

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