Pam Maltz

Review of Willowbrooke at Tanner Behavio...

Couldn't agree more about how this place is horrif...

Couldn't agree more about how this place is horrific. I brought more daughter there voluntarily for her behavioral problems with me. The "intake counselor" was a young black woman who clearly hated anyone white. Let me tell you my story. I started outlining my child's behavior and she was not making any eye contact or showing any emotion- just typing away at her computer. Even when I told her that my daughter wanted to kill me. No emotions at all. Then suddenly, a pause and a comment- "Sounds like you have been through a lot. Would you like an assessment?" Not really knowing what that meant, but thinking they were going to evaluate how depressed I was and how they could help me I answer their survey. At the end I was asked do you have flexible hours at your job? I said that it was somewhat flexible and here's what she tells me...I have decided you will start our 6 week program M-F from 9am-2pm program. You will have counselors, take part in group therapy. Meanwhile she never mentioned this program is for drug addicts. My mom and daughter were in the waiting room while I was held prisoner with an ARMED GUARD in front of me. That didn't stop me for a second. I demanded they get me a real doctor so I could explain that I was not a DRUG ADDICT but rather an abused mother. Reluctantly the black chic goes to the hallway where I hear her telling him that I am a real mess and need to be in 'their program'. I also hear her go to the front desk and call family services so I knew they would be showing up at some point. I don't think it was a real doctor. Never introduced himself, just walked on in, sat down with a twisted smile and actually didn't say a word to me. Just stared at me. Guess he was thinking about how much he hated white people too. Finally I decide to break the silence and say what I am really thinking. I tell him that this place is a mess, they have no clue what the hell they are doing, I came to them to get my daughter's behavior accessed but they pulled her into a separate assessment room with my mother while I was interrogated by the black enforcement team. And they would NOT show me the paperwork of her assessment. They broke HIPPA laws, forcing my mom to sign up my daughter for a kiddie psycho program. I have news for them- my mom isn't the guardian- I am the one who needed to sign the freaking paperwork and they would not show it to me. Finally the morons present me with a list of psychiatrists and say it might take a while to get an appointment. Found that interesting. If they thought it was no big deal for me to wait weeks or months for a psych appointment they could have just emailed me the next day with the referrals. No, instead I was held against my will for a period lasting over 4 hours. I was asked if I wanted water. I said yes. The black hater said I will be right back. She comes back and says 'Oh sorry. The refrigerator was locked'! Seriously, I doubt that. I point out to her that the last victim's paperwork was sitting on top of her desk with his social security number on it for the world to see. I made it clear that again I am not a loser, make good money, and don't need my social security # stolen by one of the real psychos they bring in for interrogation. Finally was allowed to leave only to have DCFS ring my bell about 2 hours later to interrogate me more. They interviewed my mom, daughter and brother. Was waiting for her to ask the dogs and parakeets if I was a psycho. After the interrogations were over the case worker concluded that I was NORMAL- shocker! My daughter gave her a tour of the most spoiled kids's bedroom in the world. She is the furthest thing from neglect on the planet. Taxpayer money was wasted on me.
Just know this much- If you are not living in GA and are thinking of moving here, you need to change those plans FAST. If you live in GA and hate it, run for your life. If you live in GA and love it, well then you obviously belong here. Good luck with that. Hope you aren't wrongly thrown into a mental program, institution or jail.