Very bad service. Booked their facilities for a 3 ...

Very bad service. Booked their facilities for a 3 daya workshop but they insisted that wifi can be access via room number. We can only allowed to check in at 2pm and the whole morning we cannot access any internet for our workshop. This is such a disgrace to our invited guests of the workshop. In order for you to sustain in the competitive market, you must be able to provide a good service to your customer. That is the very basic requirement in the service industry.