The plumbing wasn't working our entire trip! There...

The plumbing wasn't working our entire trip! There was no hot water and some days the drains didn't work. The room cards also never worked. The hotel is very large, so when you get to your room and the key doesn't work, it's a lot of effort to fix it every time! Also we had a lot of trouble at the check out. There were a lot of unforeseen additional costs added to the bill.