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I've had good care when I had to use this facility...

I've had good care when I had to use this facility for emergencies. My biggest issues with this establishment is the billing department. I have bills from last year that were not correctly processed with my insurance. I had to play the middle man and connect the two back together in order to get insurance properly processed. Several days later, after calling back and fourth during business hours when most of us work, I see a new bill in the mail. I checked my insurance and they've already processed and paid the amounts they're trying to bill, yet again. This is the worst billing situation I've ever experienced. I had to resolve it because of the incompetence in managing patient bills with insurance. While some may just pay them and rollover, others will not accept this behavior. My recommendation is look into your billing department because this is uncalled for.

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