I am fuming, this company won't respond to me. I h...

I am fuming, this company won't respond to me. I have no phone and they won't respond to any emails or answer their phones. The phone line coincidentally always says you're the 18th caller in the queue and can't get a response. I've had to buy a new phone elsewhere now but am still waiting for a refund! Any 5 star reviews you see anywhere are paid. Absolute joke, avoid using this company!!