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Dave McMullen

3 years ago

I knew what car I wanted, made several visits to t...

I knew what car I wanted, made several visits to the store to get the price I wanted. I was finally satisfied with the price & they didn't have my color car on the lot and "couldn't do a trade with another dealer because they were losing money on the car". BS, you are a business, you don't lose money on a car. So I settled for another color. Then, during financing (I was leasing), the finance guy wanted me to pay $31/month for gap insurance - I pay about double that to insure the whole car. Gap insurance is $5/month from my agent, a dealership probably gets it for $2-3/month. HB Toyota, your greed caused you to lose a sale & I won't be coming back, even though you are the most convenient location to my house. Oh, and I bought the exact vehicle I wanted from a dealership in CM for less money. So much for you losing money on that car!

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