Shannon and Trip

Review of Llifetime Athletic Club, St. L...

Horrible customer service provided when cancelling...

Horrible customer service provided when cancelling my membership. Was lied to and told that my balance could be waived if I was willing to take a 2 year suspension from re-joining, which I agreed to since the membership was an a company card. Only to find out a week later that I was being charged for the outstanding balance, ANOTHER month, PLUS additional late fees. Was offered no apology and no solution by member services for their mistake. Extreamly unprofessional.