My wife and I booked this hotel based on the "revi...

My wife and I booked this hotel based on the "reviews" and recommendations from locals. I wouldn't send my worst enemy to stay in this place.

We were rudely greeted at checkin and given very vague directions to our room, the pool and various other hotel ammenities.

The pool I won't speak poorly of, lots of room for lounging however bring a swimming cap if you plan to go in the water.

The beach was also very nice, chairs were available and in a great location.

Night 1 was awful, it was a Sunday night and music outside the hotel was shaking the room until 1:30am. When we approached the front desk to move rooms we were told there was no need as it was a holiday and the music would not be happening the next night.

We returned from dinner on night 2 to the same pounding music outside our room. I approached the front desk and was told it would stop at 11pm. Giving the benefit of doubt I waited in my room with earplugs in trying to sleep. When it got to 12:30 I approached the desk to find the night manager. He told me this happens nightly at the property and if we wanted we could pack all of our bags and move rooms.

I asked if we could just sleep in a different areas for the night and checkout of our original room in the morning, that was not an option as they were "full" despite having multiple keys hanging behind him.

When I spoke with the manager the following morning they refused to acknowledge that it was unacceptable for the noise to be at that level. And proceeded to tell me that I should have packed my bags and switched rooms. They didn't do anything but blame the guest, great customer service.

So be careful when booking here. They don't care about the guest, just your $$.