Kiarra Watts Review of Gateway at Lubbock
I wish I could give this place 0 stars, but that i...
I wish I could give this place 0 stars, but that is not an option. However, I would not recommend these apartments to my worst enemy. The very first moment I walked in my room I was mortified with disgust. There was dust everywhere, the tile in the bathroom had stains on it. My room had not been painted, so there were stains and patches on the walls. Further, my toilet and tub were dirty as well. When I told the staff about my room, they told me that the cleaning people must have forgotten to clean it and that I would need to call and schedule for them to come back which could take weeks.
Also, after the first few months of living there, they decided to charge us for water. Every month the total amount of water used by the entire apartment complex is divided and given to each tenant to pay, therefore, water is not included in your amenities. Additionally, you do have a $30 cap, however, I am in a four bedroom, and we are hardly ever home and we were charged $45 each in electricity because they said we went over our cap. $180 over! It makes no sense. And we do not receive a break down of our water or electricity bills. In order, to see your electricity bill you have to go to the front office and ask, in which they will be hesitant to give you a copy. It's pretty sketch to me. My lease is up in July and I guarantee you that I will not be back nor recommend this place to anyone I know.
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