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Douglas Sweigard Jr. Review of Hyatt Regency Philadelphia at ...
Staff was very friendly and helpful but the qualit...
Staff was very friendly and helpful but the quality of service provided was awful our first room the shower handle was completely broke couldn't turn the shower or tub on. The standing closet door was hanging on by a thread. The ac was terrible and barely worked. So they moved us up a floor and in the new room the ihome never worked, they never came to the room to change out our towels, wash cloth, linens, or gave us coffee for the coffee pot that was included.. Last thing was the elevator's wait time, which was terrible.
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