Hands down worst service I never received i wish i...

Hands down worst service I never received i wish i could leave 0 stars

I scheduled an appointment 2 weeks ago for yesterday at 11:30 a.m. & was called the day before the appointment with a notification to appear at 11:30 a.m.

When i arrive I was told my appointment wasn't correctly recorded & my car couldn't be serviced due to 4 days of back up service that hasn't been done & if i was to recieve any service i would be on a 4 day waiting list Mark H. then suggested that i could leave my car and recieve a loaner car free of charge for the inconvenience i argued that my appointment was made and I was told I would receive service on the date i arrived for scheduled repairs he then replied by stating he would move me to the front of the line to receive a diagnostic testing in which i agreed in hopes of accomplishing something he told me i could reschedule next thursday for repaires so i then parked my vehicle in the Service Garage for immediate testing & he told me to return at 3:30 p.m. for payment and briefing

I returned around the agreed time and spoke to Mark H. once again he then stated no progress was made what so ever that my car still had not received any servicing due to back up with other clients i could no longer be seen the following week & that I could no longer receive a loaner car in replace for leave mine for future repairs (leaving it was now out of the question) that i would have to wait until January 27 of next month and it wouldn't be a promise even if i waited
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I was refused services at this location and i am highly favored to the idea of discriminatory acts against me so i am leaving this comment to voice my dissatisfaction on how poor the services are and i would not recommend this specific location