HD RiderReview ofIllinois Harley-Davidson
Without wasting more of my time I'll make this sho...
Without wasting more of my time I'll make this short and to the point. I have never been treated this bad by any business in my life. The service manager (RB) should not be in a job that requires interaction with customers. The mechanic I dealt with was incompetent. The parts department could care less about helping find parts you need which I ended up having to do on my own only to tell me my part was wrong, which turned out to not be the case. I can't believe they are still in business with these business practices. This place is clearly in it for the money and the fastest road to making money with the least resistance. I WAS a loyal customer, buying my oil, filters, chrome, shirts, hats, etc. from here but not anymore. Was wanting to buy a street glide next year but I won't from here and you shouldn't either! And don't give me the BS about how you strive to be the best because you don't so save the response about Bill making things right because it's crap! I look forward to seeing this place starve and go out of business!

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