We called Gentz-ryan as they popped up as plumbing...

We called Gentz-ryan as they popped up as plumbing service 24/7. At first we called for Sunday service but changed out mind and decided we can wait till Monday with no water as our bathroom fixture broke and had to turn off the main. Promptly showed up on Monday 4-23 but spent first 30 minutes trying to sell upcharge services instead of fixing the broken cartridge in the faucet. We did not get an itemized bill but rather one charge for over $500 for fixing a faucet. We even bought the part ahead. We will never trust this company again. And now, they refuse to answer our phone calls and service manager has not return the phone call. We got quotes from other plumbing company for much less than what we got charge.