My boyfriend and I were just at the SugarBay in Ju...

My boyfriend and I were just at the SugarBay in July of 2013 for his cousins wedding. I HIGHLY recommend doing the all inclusive package, as food and drinks is a bit pricey. We splurged and got an ocean view room and it was phenomenal! I wish I could remember her name, but the girl at the front desk as incredibly helpful and friendly and gave us "the best view in the place". Our housekeeper, Verlin was a gem as well. She went out of her way to give us recommendations as to where to visit on the island and even helped me decide on what to wear to the wedding. The majority of the alcoholic beverages we had were watered down, however one bartender named Ross was the exception. I asked him to surprise me with a drink and he did not disappoint, he called it the "Ross-a-coolada". I also very much enjoyed snorkeling and kayaking on their private beach. They also had karaoke nights and a carnival which consisted of fun live entertainment and overpriced vendors (I recommend shopping in town instead).
The wedding was on a balcony that over looked the surrounding islands and was breathtaking. The only downside I would say is that the food at the wedding was inedible. The bride seemed to have a wonderful time.
With that said, there was also a few more downsides of the resort overall. For instance, saying that they have 5-6 restaurant options is very deceiving, in reality there are only 2 open at a time, max. The shuttle service is also a flaw in that we waited once for 15 minutes in the heat to be picked up and taken back to the main lobby (there is a flight of about 100 stairs to get from the pool to the main lobby and at that moment we didn't feel like making the trek).
Overall, the resort is great if you are looking for a great all inclusive package, however there are a few kinks that the resort needs to work out. Personally I would have enjoyed to stay somewhere with more of the island feel as I am a culture junky. I also encourage anyone who goes to the resort to venture out and see what the rest of the island(s) have to offer. Snorkeling in Trunk Bay in St. John was the highlight of my trip.
Don't let the couple of bad reviews scare you away, this place is paradise even if there are a few kinks.