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I booked holiday through British Airway. Resort fe...

I booked holiday through British Airway. Resort fee waived. When I checked out I got an invoice with resort fee.

Cleaner cleaned my room according to her timetable and did not clean room at all two times and I had to call concierge about it. Because of this I had no t-shirt to one of my exercises.

This all were minor issues but when they accumulate they start to feel the pain. My check out was 22.10 Palms Hotel and Spa as audacity to take 100,00USD per night for incurred expenses during stay at hotel. Well if customer is not paying for his/her expenses at check out at least in Europe its called stealing. Now its 26.10 and I have not yet received refund of those 100,00*5 (nights)=500,00USD which has been taken from account.

Also all taxes and interests added to restaurant bill no matter how small and average the portion/service sucks. It should be at customers discretion. The tapas platter costed me 18USD+taxes 7 %+tip 18 % at hotels restaurant and was too small to be considered even a snack. 18USD for a mojito. There was a few positives also but now they are overwhelmed with negatives.

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