George Gibbens Review of Chessington World of Adventure...
My visit was not worth the hour and a half drive: ...
My visit was not worth the hour and a half drive: on arrival there were no signs about pricing or availability, however the cost was relatively cheap and the queue wasn't long. Unfortunately the staff were unprepared, unorganised and very laxed in the way they worked and this led to confusion and anger. Their lack of organisation and signing meant we paid the admission fee without any judgement or preparation, we were not allowed a map or information until the purchase. All their main rides were closed and only the animal park was open, we therefore left with anger demanding a refund as their was no prior notice of the park closure, not on the website as the staff had told us and suprisingly none at the entrance. I have only rated them a 2 due to their cooperation and recognision of thier faults and quickly gave our money back, I hope this has taught them that it is not the customers duty to consistently check their website as it is an inconvienience when they could simply add more signs.
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