Kevin Cox

Review of Rubens at the Palace and Hotel...

I think overall I had the feeling that "my grandma...

I think overall I had the feeling that "my grandma would love it." It was fancy in all of the silly ways I didn't care about, it had people standing at every corner just to say hi and every staff you tried to get help from was sure to ask you about your day. However it failed to provide actually useful comfort. There was a single elevator which was often in use, there were few signs indicating where on the floor my room was, the toilet barely worked and the room was quite cramped. But they sure had their logo monogrammed over every object in the room! There were also things that I assume were supposed to be nice but really failed to be that way such as the awful blue light in the bathroom that couldn't be turned off and there was "junk" covering every surface in the room so that I had no space for my own stuff. My key also stopped working after the first day but I'll assume that was a rare issue.

I think it is clear I will be staying somewhere else the next time I'm in London.