Willow Way

Review of Univeristy of Phoenix

Their financial reps are horrible and uneducated t...

Their financial reps are horrible and uneducated themselves. I moved to a new state when I started with them and before I moved they told me all my paper work for the school and fasfa was complete. Well after I moved they needed something good signed from both me and my parents who lives in West Virginia. So my fr mailed them the paper work to sign then mail to me. We waited almost 4 months until I got a new fr and realive the old rep didn't know that West Virginia was a state and sent the paper to Virginia instead. And it was too late so now they are trying to get me to pay out of pocket for one class, the how to be ome a master student class $1300. Because they messed up and wouldn't let me continue past that class and my fasfa wouldn't cover it any more.