Desmond Liao

Review of Briers Home and Gift

I m really pleased with the sofa I purchased from ...

I m really pleased with the sofa I purchased from Briers. After shopping for over a year, I remembered the quality and design details of Briers furniture. My biggest concern was avoiding frumpy cushions over time. Cherie and Kelly-Lee showed me that their locally-made sofas had reversible sectionals, a wide range of fabric/foam options, and detachable cushions with fabric on all sides that allowed the cushions to be rotated for even wear. There was a mixup upon delivery and Briers was quick to 1) respond, 2) resolve, and 3) swap out the first sofa for another one the very next day. Customer service exceeded my expectations. I m glad I chose Briers over an e-commerce alternative.