Ordered a phone, every week was told I would be up...

Ordered a phone, every week was told I would be updated by the despatch team. Never received any updates unless I asked. When I asked again after waiting 5 weeks was told the phone hadn t passed quality control and they would select another one. Asked for a refund to be told it would take 24-48hrs to be contacted and only then would they process a refund after it s been confirmed and it would take 14days.

AVOID AT ALL COSTS!!!