Very poor service is there a zero star option? I d...

Very poor service is there a zero star option? I don't even want to give you one star because zero is what you deserve.
Order an iphone 2 months ago, I've emailed you almost every day and you kept saying the same thing, we are testing the item it will be ready end of this week or beginning or next week, this for 8 weeks.
When I finally decided to cancel the order ylu said someone would contact me within 72 hours and the refund could take up to 14 days from when the order is cancelled, this is just unacceptable.
I definitely will never use your service again and hopefully many others will stay away from you, very unprofessional, you shouldn't be allowed to sell anything, close down the website you are rubbish