Dreams Resort on St. Thomas, was by far the worst ...

Dreams Resort on St. Thomas, was by far the worst resort my husband and I have ever stayed at!! It was our honeymoon and we decided to purchase the all inclusive package of water activities and meals. The rooms were not throughly cleaned (toilet or showers not well scrubbed, towels and sheets never changed out unless you throw them on the floor and unstrip the bed yourself), the buffet restaurants did not keep their food warm (selection contained plates of different meats, baked vegetables like red and green bell peppers, beans, and more not under warmers. Salad bar was terrible...lettuce, cheese to top and 3 dressings choices...that's it!), most of the veggies you could tell were frozen not fresh, water activities are limited to a few kayaks they keep stashed on their small beach invested with gnats. The beaches should be groomed every night, but are very poorly taken care of. The beach was the size of maybe an "average" backyard and pictures made it look a mile long! Before you count to 10 you will be at the end of their mini stretch. Kayaks are available when the kayak guy is there and others don't already have a kayak. The only other water activity is snorkeling in which you can get the gear only when the rental booth is open. Pools close at 7pm everyday...they are green filled and disgusting! Cigarette butts all over the pool bottom, dead bird and feathers in the pool and they let the iguanas swim in their pools! No fence to keep them out! We didn't even want to put our feet in! Dreams makes it sound like they have an assortment of water acivities...there are none but only the kayaks and snorkel gear available at no charge if you purchase the unlimited package. We never were asked for service on the beach and the package says you won't even have to leave the beach for a drink. Actually, we never noticed any staff out there at all! The poolside bars were never open. Their nightlife activities were limited to either the main bar behind the lobby with a pianist or mini dj or the same by the bar near their pool loction. You can only get a blended drink as well if the bar by the pool is open. All other bars don't have a blender...we couldn't believe it! Their "garden walk," was a dirt patch with some specks of grass and a path around it...it was a joke! My husband was entirely disappointed this is what we paid for on our honeymoon. We did tell management about all the problems and complained about our less then pleasurable stay....they sent us in circles of whom to speak with. Finally the finance manager authorized to let us check out early for a refund of the nights not yet stayed, but we would incur a $300 dollar charge per night for the remaining nights since we checked out early!!! That would of been over the cost of our package so we stuck it out. Some management!! They did "upgrade" us rooms. The room was slightly larger, we some how ended up with a smaller fridge - never restocked, smaller safe box, maids knocked on our door 3 times a day and even when we had our do not disturb sign on, not to mention the new room didn't have a working phone. We complained about it 3 times and finally they determined the line was bad. The lady at the front desk was trying to tell us the phone doesn't have a dial tone...what?!?!! Never heard of that! Needless to say, we couldn't even order room service unless we walked to the front desk from our room...completely defeats the purpose! So, there goes our unlimited rooms service portion of our all inclusive package. Then to top it off, when we checked out, the front desk tried to charge us for a 10 minute call to California...HA!! We never had a working phone and then you want to charge us?! We couldn't make or receive any calls without a working line. Repairs were also going on during our stay....we woke up to extremely loud drilling noises in the morning. My husband and I had to yell loudly to hear each other in the same room! We stayed at the resort this past August 2015. We never dream of going to Dreams Resort again!!!