Jean Zimpfer

Review of Red Lion Columbia River

I was very disappointed with the room and services...

I was very disappointed with the room and services provided. The room was not very clean and did not seem sanitized. I would have expected at least, hand saboteur or anti-bacterial soap and there was neither anywhere in the room. There were disturbing stains on the door and some hair in the tub that was definitely not mine. The common areas were dirty and the parking lots were full of people partying and grilling out and leaving a mess the next day, including empty booze bottles. On line it said there was room service, but there was none. I was charged a holding fee of $50 and then charged over $55. Part was a resort fee , which was undisclosed on the website and at check-in. I am still waiting for the rest of the amount to be credited to my bank account. The only redeeming quality was the pleasant person at the breakfast counter who went out of her way to be nice. The location was beautiful but they really need to clean up the place, inside and out. Other than the lobby, the whole place seemed dark and creepy.