Diane Terry

Review of Western Arizona Radiology

Don't go to WARMC if you need labs/xrays! Registra...

Don't go to WARMC if you need labs/xrays! Registration process ancient! Give you a big card with letter on it I suppose so they don't upset HIPPA by calling name, but it's OK with HIPPA to call first name & last initial, so why childish card? Husb. & I both have waited over 2 & 3 hours 6 separate times for lab work done. Convinced husb. to try again(6th time). Did & went to the ladies 2X making sure name was in que. Told them "stop" after 3 hours & had to go to work. Still had big alphabet card. He hadn't even made it to the reg. desk in 3 hours! Went to VV after that & impressed with process. Second time at VV I timed each process of wait for husb's lab.Total experience 23 min. TOTAL time in door to out door 23 min!! WARMC staff need see what VV doing & take page from their book.