Although I didn't buy my car at Tysons, I felt I w...

Although I didn't buy my car at Tysons, I felt I was incredibly well treated by the people in the sales department. At the time, they simply didn't have the car I wanted. This is why I took my new Civic to them twice. But I found the service department far less responsive. I called them last weekend to ask about the windshield wipers that they said needed replacement (at under 15K miles), which I did approve. They have never worked correctly since. Admittedly, I didn't call them immediately, but frankly, I don't believe they replaced them or, if they did, they replaced them incorrectly. I called them over a week ago and was promised and email or call first thing Monday morning from the service representative. Since I never heard (it has now been over a week), I will follow through with my promise that I will not be visiting their service department again. Clearly, they do not care about my continued business.