Alex Gherghiceanu

Review of American Trucks

I have purchased an open box bumper with minor scr...

I have purchased an open box bumper with minor scratches.
When it arrived, it was just the bumper itself with the shipping labels attached to in no box nor protection whatsoever

and it was bent.
Knowing the open box policy, yet receiving a far more damaged item than advertised, I have requested a return which after many attempts it was approved under the form of a field destruction.
I've asked for clarifications and after many back and forth they've concluded that painting it with neon green paint would be accepted as an undesirable item.
I've complied, bought the paint did it the best I could yet they( American truck) find the images unsatisfactory thus, I quote Tia the customer service rep; " sir there is nothing I can do, sorry "
At all times I've requested a return label from them so they can get the bumper back.
Even if the bumper was in good condition I still would not recommend anybody to purchase any of those items because they are so flimsy so poorly put together it's going to be a waste of your money