I chose Paradise Stream for a romantic getaway for...

I chose Paradise Stream for a romantic getaway for my fiance and I for his birthday. Our check-in was smooth everyone was nice and polite. However, when we checked into our room a Champagne Tower suite rm 412 , we noticed that there were spider webs all over from the door all throughout the room hanging from the ceiling ,over the bed and in several corners. We found a few spiders in the room it looked like the room had not been cleaned properly. We brought things to clean the room. We had to call the maintenance person 3 times the heater was not working was told that it has to be reset so we let it run all night still cold called again the next day they replaced it sorry but it still did nott work! Also the heat lamp was busted the wire had to be replaced. Although we took pic my fiance did not want to complain. The plus was the Manager of the dinning area Chris was awesome he and the server Aaron.