Catherine Grace

Review of Gloucester Stage Company

The venue and performance were exceptional. The C...

The venue and performance were exceptional. The Customer Service is not. Purchased two (2) tickets through Bostix weeks before the performance date. When we arrived our tickets were across the theater from each other. When we asked "Fiona Kerr" for a remedy, she stated the problem was because we purchased tickets through Bostix and there was nothing she could do. However, when I sat down, two usher/volunteers sat beside me. Perhaps they could have given up their free seat, so my friend and I, who purchased tickets could sit together. Just saying.