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bryan hisey

3 years ago

I ignored the reviews and wish I hadn't.... Paid ...

I ignored the reviews and wish I hadn't.... Paid for and upgraded wash notice that the car on the passenger side looked cloudy they said that I needed to have an expensive wax done on the car because it was oil. So I requested a towel And dried it off myself in 5 minutes Right in front of them... When I was done they turned their back to me and walked off.... garbage service and garbage product.

Update....
Today I decided to give this place another chance since I had only been there once... thought maybe they were just having an off day and wanted to make sure my review was fair...keep in mind that I was polite and tipped the guy that vacuumed my car the first time.... when I pulled up the person that my review was written about last time was there. I said hello with a smile and he told me to pull forward.... I got out of my car fully expecting to have a better experience this time..... the man walks up and says "when was the last time you were here?"
I replied "I've only been here once and it was a while ago"

He then told me "we can't serve you!"

I was shocked but obviously the owner of the location saw my review and instead of responding or trying to do anything about it put me in the computer to refuse service.

This next portion is to the management.
I would like a response!

I was never rude
I tipped
I shared my experience
I came back

All you have to do in a situation like this is operate with integrity and try to do good for a client but instead you acted like this.

I really hope someone sees this and responds.

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