Sandy Futch

Review of Carolinas Medical Center

Our Emergency room experience ~~ tiny waiting room...

Our Emergency room experience ~~ tiny waiting rooms were full..made family members sit in another area
My brother cant walk..the parking lot for er was full..I tried to park in front of the e.r. in the area marked "patient drop off". Three security guards came out and started yelling "you cant park there, there is ambulances" They told me to drive all the way around the hospital again. When I tried to drop him off again, the same guards came out and tried to tell me to park in the er parking and walk up. I told them he can't walk..hes injured and needs a wheelchair. They finally brought one out. I was smirked at and told to hurry and get him out of the "e.r drop off area" because ambulances used the lane. The employees are rude, but that's understandable..look at the system they are stuck with! We are still here, so I may have to post again with more bad experiences