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AnonBusyB

4 years ago

I wish I could leave no stars. Had to bring my chi...

I wish I could leave no stars. Had to bring my child here after a stay at another institute (which we liked) for outpatient counseling. It was awful. They did not bother to suggest a psychologist or psychiatrist even for diagnostic purposes (I did ask for a referral, but was never given one; was told they were being seen by their psychologist, which was bunk). My child was simply treated as someone who "wanted attention" and was trying to "one up" the other patients. In fact, I was told this to my face. This same thing was said by counselors about teen patients in front of other teen patients. A week before they would have been released from PHP (partial hospitalization, what they call daily outpatient counseling), my child had a breakdown (thanks to the counselor saying derogatory things in front of them) and ended up inpatient at Willowbrook. It was horrible. It was run like a jail; visiting day felt like I was going in to visit a convict instead of my child. My teen called at night, terrified and horrified by how the other patients were being treated. My child backslid very quickly, and when they were finally released we went straight to the other institute. After that stay, my child was finally diagnosed with Schizoaffective Disorder. They've made much more progress with a good psychotherapist and a good psychiatrist than they ever made at Willowbrook. If you need emergency stabilization for psychiatric issues, I would not recommend Willowbrook. There are other, better places with much more caring staff who have more safeguards in place and are willing to keep parents and caregivers informed.

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