The hotel is so grand and amazing too beautiful wi...

The hotel is so grand and amazing too beautiful with all the paintings and sculptures but I gave it a 1 star because of their horrible service, when I checked in and entered the room I was given I was shocked that someone was already occupying the room !! For their mistake (the hotels) they upgraded my room to a bigger room with the view of the city and gave me a 10$ voucher
The room was gorgeous but the toilet was disgusting and dirty after I talked to the receptionist again and they gave me another voucher worth 50$ for their mistake again !!! The worst part is that they dont have a (clean my room sign for the door ) so how will house keeping know you need your room cleaned right ? So as I was leaving the room at 3pm I asked the house keeper to clean my room(obviously they still clean rooms till 3pm since I saw her clean a lot of rooms that time , i saw her write down my room number so I left. I came back at 11:30 pm my room was not cleaned I called house keeping this woman says I chose no room cleaning when I checked in and started talking about things that weren't related to what I was asking so she said that I will be charged 10 $ for someone to come take the trash !!! The service was horrible again ! The hotel is so beautiful that it does not deserve worthless, careless employees