Dear whoever it may concern,

Dear whoever it may concern,
I feel absolutely crushed by reading different e-mails from the university. The admissions team lack understanding between them and especially the woman that I had a conversation with on the phone. I asked her for her good name and she replied with "have a good day" in the rudest tone I have ever heard. The school might be rated well with a decent academic record but they are extremely rude and do not know how to treat people. I hope this matter is taken seriously because it's a shame for a university of your level to treat any human in this manner.

Kind regards,

Will Newham.