I ordered a re-conditioned iPhone from this compan...

I ordered a re-conditioned iPhone from this company mid July 2020 - now at 6th of August and still not received - have been told twice that it is in priority despatch and will be with me within a week. Still waiting.....If the phone doesn't arrive by when they have promised on their latest e-mail, I will be cancelling the order. They say it takes 14 days to process a refund - they will have had my money for over 6 weeks by then (if they stick to the 14 days). The annoying this is I bought this for my daughters birthday .The only reason I have given it one star is that they do respond quickly to e-mails. They say all the right things but I am sat here having paid my money with no phone. btw ordered another phone for myself from Tesco - came in 2 days - will not be using them again