Unfortunately, we arrived with the wrong expectati...

Unfortunately, we arrived with the wrong expectations.
First, maybe something positive ... the room was clean and nice and big ... only a few small weaknesses in the bathroom ... (broken plug in the tub, dried traps in the shower).
With a stay at the pool we wanted to start our wellness evening and were immediately upon entering the pool area by loud and loud chattering guests. When asked at the bar we were informed that today a company party / Christmas celebration takes place. The staff behind the counter seemed to have come to terms with the noise. The next problem was to find a free couch, as most were occupied by members of the party. After half an hour then a lounger was free .. So off to the water ... unfortunately the temperature in the pool was not pleasant ... so just too cold ... and so real relaxation feeling did not come on ... So it went in the relaxation pool .... was the temperatures really pleasant, but of course full ... so nothing with relaxation.
Now we broke off our wellness and went to the room to get ready for the evening meal .... the buffet was ok and the staff tried to be attentive.
This was the breakfast not quite the case as we only after repeated requests our coffee got .... Unfortunately, our wellness weekend was a complete letdown and we limit ourselves next time again to smaller hotels that do not have so much stars, in where relaxation is possible and in which one feels comfortable.